We have noticed that many Knights of Sanctuary are facing the character-disappearing issue. To be specific, when they enter the game, they found that their cameras are looking at the sky and no other actions can be done.
First of all, we apologize for the inconvenience caused and are deeply sorry for not being able to fix this issue in a timely manner.
For those who are affected by this issue, we suggest a quick way to self-fix this problem. Please follow the steps below:
1. Click on the top left icon to enter the team menu
2. Switch to a second team
3. Click on the little star on the top right corner to make this team your favourite
4. Click on the X to exit the menu
After the above steps are done, the camera problem should be solved.
Again we are very sorry for the issue and we will continue improving Pandora X. Thank you for your support, and we love you too. 🙂